Privacy Policy
Last updated: 1/25/2026
1. Information We Collect
We collect information you provide directly to us when you create an account, complete your profile, upload content, or communicate with other members. This may include:
- Account information (name, email address)
- Profile information (photos, bio, preferences, location)
- Content you create (posts, messages, comments)
- Event registrations and ticket purchases
- Payment information (processed securely through Stripe)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Connect you with other members based on your preferences
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With other members as part of the platform's social features
- With service providers who perform services on our behalf (e.g., payment processing, hosting)
- When required by law or to protect rights and safety
- With your consent or at your direction
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your account information
- Control your privacy settings and visibility
- Opt out of promotional communications
- Request a copy of your data
- Delete your account at any time
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
8. Children's Privacy
Our service is not intended for individuals under the age of 21. We do not knowingly collect personal information from individuals under 21.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@venus.app